Business correspondence

Trajanje:	9.3.2011.
Mjesto održavanja:	Centar, Kumičićeva 10

Trening na engleskom jeziku.

Objectives:
• raising awareness of the importance of business correspondence
• mastering basic principles of structure and style
• revision of the most frequent and useful English phrases for business correspondence

Topics:
• basic principles, functions and elements of e-mails
• layout, tone and style
• formal vs. informal phrases
• useful tips regarding addressing, style and punctuation
• examples and case-studies
• frequent mistakes
• diplomatic phrasing
• netiquette
• questions and discussion

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